Case Study of Jewelery Store & E-Commerce

The Client

The client is a renowned chain of Jewellery stores in the city since 2013. With rich experience in the gems and jewellery business, they have become a celebrated and trusted name for stunning designs and collections. They are revered for their handpicked and exclusive designs that feature in their gold and diamond jewellery collections. From classic styles to bespoke pieces, the fine craftsmanship highlights each precious piece of jewellery. Adding spark to every occasion, there is something for everyone and suitable for special events like weddings and ceremonies.

Pre Implementation Scenario

The client was using window based standalone software for managing their stock and finance. Their management was specifically concerned about the Barcode wise Stock management, high inventory and the carrying cost. The client was managing the stocks manually (paper books) as the earlier software was giving erroneous stock reports. There was no proper tracking to know the actual stock and its valuation. Since most of their work was being done manually, the major interest for the management was to automate their manual processes without any erroneous data.

The Solution

The cloud based solution delivered, integrated the operations of all their stores located at different locations along with e-commerce. The barcode integration has been done for each SKU for tracking and proper movement and stocking of products. So the management got to know the actual stock position by quantity and value. The solution enabled correct tracking of old exchanged items received and the sales made against them. As the solution has a fully integrated accounts module, so there is no need to maintain accounts in a separate software. By giving requisite alerts the credit limit of customers are properly monitored.

The major modules provided in cloud based web application are as follows:

✓    Procurement Management
✓    Sale Management
✓    Membership Management
✓    Workshop Management
✓    Finance Management
✓    E-commerce Management

Post implementation Scenario:

There has been a drastic reduction in the man-hours due to the integration of the stores in different locations to one platform by cloud based web application.

Integrated cloud based web application for multiple stores enabled the management to get real-time information for better visibility, forecasting, budgeting and planning along with better coordination between vault, showroom and stores. Management gained full control over day to day operations like purchase, sale and all expenses.

Benefits derived from the Solutions:

✓    Integrated information
✓    Elaborate user management defining the rights to access data for various levels of Users depending on their responsibilities
✓    Tighter control and process orientation with workflow
✓    Better Customer service
✓    Regulatory Compliance
✓    Better coordination between multiple stores
✓    Better visibility for top management
✓    Competitive advantage in the market place
✓    Cost saving